Welcome! Bay City Gas Company is the natural gas utility for Bay City, Texas. This site exists to serve our customers and prospective customers. In it you will find information regarding:
Advantages of Natural Gas – great information at www.naturalgasgenius.com
Customer Services – click here
Rebates – click here
SPECIAL NOTICE REGARDING the FEBRUARY 2021 COLD WEATHER EVENT:
Because of record cold temperatures and the duration of the cold, natural gas prices spiked to levels never seen before. We are choosing to spread this cost into future months for all customers. While this will hold February’s gas bill to a much more manageable amount, it will inflate your gas bills for many months to come. The exact amount hasn’t been determined yet as we work with the supplier and legislative representatives toward a solution.
Questions/Complaints about your February gas bill:
Focus on your consumption, and compare to previous severe cold weather months (January 2018 would be comparable). This number is at the top left of your bill “TOTAL CCF”.
If you believe this consumption number is incorrect, email us at: email@example.com, or call us at 245-2327. We need the service address or account number, your name and phone number or email. We will NOT investigate your complaint while we are on the phone, however we will investigate your account, comparing the consumption to prior winters. If we determine that your consumption is in line with previous cold months, we will not investigate any further. If we determine that the consumption is unusual, we will investigate further. We will contact you if we discover an error or problem. We will contact you, please do not contact us more than once with your complaint.
COVID-19 : Our office and drive through are open and functioning normally. Our Service Personnel will use CDC guidelines regarding social distancing, hand washing and other precautions – please understand and cooperate so that they may do their jobs safely.
PLANNING TO INSTALL A NATURAL GAS STANDBY GENERATOR? YOU MUST CALL US FIRST FOR IMPORTANT INFORMATION AND INSTRUCTIONS. ALSO REMEMBER TO ALWAYS CALL 811 AT LEAST TWO DAYS BEFORE DIGGING !
We are all becoming more sensitive to environmental issues, and we want to do “the right thing” with regard to the environment. NATURAL GAS is:
> Practical and attainable, right here, right now
>America’s second largest energy resource
> The CLEANEST BURNING of all fossil fuels, emitting 45% LESS carbon dioxide than the coal used to generate electricity
>Extremely efficient, with 89% of the energy at the wellhead reaching the end user (to deliver electricity to your home, 78% of the original energy is lost!); this efficiency translates to 60% LESS carbon dioxide emissions than with an all electric home, and improvements in appliance efficiency mean that the typical residential customer uses 20% LESS natural gas than they did 20 years ago. For more information, visit www.naturalgas.org
The ECONOMIC ADVANTAGES of natural gas:
- Natural gas is domestically produced and refined; it is truly an American product
- Operating profit from Bay City Gas Company stays in Bay City
- Natural gas is now priced at its lowest level in years
- Natural gas appliances offer better energy efficiency than their electric competition
- Natural gas appliances typically operate at lower costs than electric appliances
- Natural gas water heaters produce hot water twice as fast as electric water heaters, at about half the cost
- Natural gas clothes dryers operate at about half the cost of electric dryers (and the clothes come out softer!)
- Natural gas cooking appliances offer instant on / instant off control, as well as precise adjustability